Refund Policy

As a small, family operated business, we have a strict refund/replacement policy. Please read below for the details of our policies and contact us if you have any additional questions or concerns!

GENERAL REFUND INFORMATION

All sales are FINAL. We are unfortunately unable to process refunds for accidental purchases, change of mind/heart and packages returned to sender for any reason. We are also unable to process refunds for failure to skip or cancel your monthly sub renewal on time.

Our monthly subscription timeline is outlined on the site and subscribers are given ample time and reminders through our social medias prior to renewal to skip their renewal or cancel their subscription. (We do accept emails within 24 hours after renewal to request a late skip/cancel but after that we will be unable to assist).

RETURN TO SENDER?

If your order is returned to sender and you wish to still receive it you will need to pay for the second attempt shipping costs.

If we no longer have stock of the items purchased a refund for the item cost only will be provided (not the shipping charges).

Please contact us as soon as you notice any issues with your tracking as each case may be different and result in different outcomes of how we can assist.

REPLACEMENT INFORMATION - LOST/STOLEN/DAMAGED BOOKS
DAMAGED BOOK(S):

If you receive a damaged book we will do our best to replace it for you. Please email us at info@dazzlingbookishshop.com (or through the website's contact form) within 7 days of receiving the book with the following information: Your name and order number as well as details of the damages and clear photos of the damaged book and the shipping box with shipping label visible.

• If a book has slight damage(s) that can be considered normal wear and tear or normal shelf wear, we will be unable to refund or exchange it. This includes, but is not limited to- small scuffs/marks, slight bending of edges or spine edges, slightly bent dust jackets or edge crinkles, etc.

• However, if a book arrived damaged to a degree that we agree requires a replacement we will send you a new copy free of shipping & handling charges.

* All replacements are decided at the discretion of Dazzling Bookish Shop but we will do our best to be fair and assist you as best we can.

LOST BOOK(S):

If you believe your book has been lost in transit please contact us via our website contact form with your- Name, Order number, and concern.

We will look in to this immediately and investigate with our shipping company.

STOLEN/MISSING BOOK(S):

If your parcel is stolen after being marked delivered we will unfortunately not be able to assist you. Shipping insurance and protection only covers a parcel while it is in progress of being delivered. Once a package is marked as delivered it is no longer protected by the insurance and we can not provide replacements or refunds under these circumstances.

We will happily update addresses on past orders that have not yet shipped at any time, for any reason. Please reach out via our websites contact form if you need further assistance.

Additional Questions? Email us at info@dazzlingbookishshop.com or use our website contact form to reach out! We will be happy to help ♥

Dazzling Bookish Shop is still not liable for any fees accumulated due to customs, duties, VAT, etc.